Certificate IV in Business (Frontline Management)

Chifley Business School, under the auspices of the Water Corporation, will be delivering the Certificate IV in Business (Frontline Management) face-to-face. The program will be delivered over 3 sessions, each comprising of 3 consecutive days. In addition, students will be supported through distance, via email, telephone and fax.

The 8 modules will be spread across these 9 days and will comprise of 5 core modules and 3 electives. The 3 electives are pre-determined by Chifley Business School and will not be substituted for any other modules.

Module Number	Module Name	BSB Code	Delivery Date
COMPULSORY MODULES
Module 1	Work priorities and professional development	BSBCMN402A	9 Apr 2008
Module 2	Effective workplace relationships	BSBFLM403B	10 Apr 2008
Module 3	Operational plans	BSBFLM405B	17 Jun 2008
Module 4	Workplace safety	BSBCMN411A	18 Jun 2008
Module 5	Team effectiveness	BSBFLM412A	19 Jun 2008
ELECTIVE MODULES
Module 7	Customer service	BSBCMN410A	9 Sep 2008
Module 8	Continuous improvement	BSBFLM409B	10 Sep 2008
Module 9	Innovation and change	BSBCMN412A	11 Sep 2008

A Study Skills Workshop will be conducted on 8th April, 2008. This workshop aims to ease you into the program.

Cost

The cost of the program, to complete 8 units is AU$2,800.00. Morning and afternoon tea and lunch will be provided and this is included in the cost of the program.

Venue

The program will be held at:

For modules 1 to 2 and 7 to 9:

TAFE Pilbara
Dampier St
Karratha WA 6714

For modules 3 to 5:

Karratha International Hotel
Corner Hillview and Millstream Road
Karratha WA 6714

Time

Sessions run from 0830 – 1630hr each day.

How to enrol

Phone 1300 CHIFLEY | 1300 244 353 for an enrolment form.